Cue Card: Good service 

Topic: Describe a time when you received good service in a restaurant or cafe.

You should say

- when this was

- what kind of restaurant or cafe you were in

- why you were there

- and why you thought the service was good

IELTS Speaking Part 2 Sample: 

I’m going to talk about the service we received in a restaurant where a friend of mine celebrated his birthday last Saturday evening.My friend had decided to book a table in a local Italian restaurant for the party. It was a small, family-run place, but this made it feel all the more welcoming and inviting. The atmosphere was great and the service was excellent.As I mentioned, I went to the restaurant because a friend had invited me to celebrate his birthday there. There were about ten of us there - mostly people I’ve known since university - and it was really nice to catch up with them and chat about what we had all been up to since we last got together.The service was good because the restaurant staff and owners really made us feel at home. From the moment we walked in, the waiters were polite, approachable and attentive; nothing was too much to ask. They brought out a cake with candles and sang ‘Happy Birthday’ to my friend, although we hadn’t asked them to do this, and the restaurant owners kept checking whether we were happy with everything, which was thoughtful of them. All in all, the delicious food, good company and friendly service made it an unforgettable evening.

Phân tích từ vựng

• Book a table: đặt bàn

• Family-run place: nơi do gia đình điều hành

• Welcoming and inviting: thân thiện và thú vị

• Catch up with sb: giữ liên lạc, nắm thông tin

• Approachable: dễ gần

• Attentive: niềm nở

• Thoughtful: chu đáo

• Unforgettable evening: buổi chiều đáng nhớ